Guides
8 topics across 33 independent chapters covering network routing, device signals, account security, billing, and appeals—each with verified references and linked diagnostic tools.
All chapters
Claude Not Working: Distinguish Bans, Rate Limits, and Connection Errors
Separate account suspensions, usage caps, organization holds, and network failures so you do not treat every error as a ban.
Read Chapter ↗Restriction Causes & PoliciesAcceptable Use Policy, Terms of Service, and the Limits of "Anti-Ban Tips"
Distinguish official policy requirements and technical troubleshooting from unverified community rumors.
Read Chapter ↗Restriction Causes & PoliciesSupported Regions, IP Geolocation, and Physical Location Explained
Why regional eligibility cannot be determined solely by exit IP geolocation or browser language tags.
Read Chapter ↗Restriction Causes & PoliciesWhy Third-Party IP Risk Scores Do Not Equal Claude Ban Probability
Understand the difference between proxy flags, DNSBL hits, and Anthropic internal account evaluations.
Read Chapter ↗Network & EgressHow to Read IP Usage Types, DNS Blocklists, and Passive Port Records
Interpret residential vs. hosting classifications, proxy flags, DNSBLs, and Shodan passive port records accurately.
Read Chapter ↗Network & EgressTroubleshooting Split Routing Across Claude Web, API, and Auth Domains
Use per-domain trace probes to spot same-family exit discrepancies and understand how probes differ from live traffic.
Read Chapter ↗Network & EgressDoes IPv6 Cause Bans? Starting from Dual-Stack Exit Checks
Inspect IPv4 and IPv6 independently without treating the IPv6 protocol or failed probes as an automatic risk.
Read Chapter ↗Network & EgressDifferences Between DNS Resolution, Reverse DNS (PTR), and WebRTC Leaks
Clarify what DNS, PTR, and WebRTC checks actually measure and what remains outside browser scope.
Read Chapter ↗Network & EgressPublic DNS Configuration Guide: IPv4, IPv6, DoH/DoT and Troubleshooting
Reference IPv4, IPv6 and DoH/DoT settings for public DNS, with distinctions between FakeIP, split routing and DNS leak verification, plus a retest sequence.
Read Chapter ↗Device, Language & SessionsBrowser Fingerprinting: What UA, Canvas, Audio, and WebGL Mean
Explain browser-observable fingerprint signals and how environment consistency differs from internal account risk.
Read Chapter ↗Device, Language & SessionsClaude Cookies & Sessions: Metadata Traces Do Not Equal Active Login
Understand cross-origin isolation, optional helper permissions, and the evidentiary limits of cookie name matching.
Read Chapter ↗Device, Language & SessionsInterpreting Chinese Locale, OS Language, and Regional Differences
Distinguish browser language preferences, Windows OS region settings, IP geolocation, and physical location.
Read Chapter ↗Device, Language & SessionsWhat Local Software, Process, and Proxy/TUN Detection Can Tell You
Understand the scope of local Windows probes, software name matching, and what normal websites cannot see.
Read Chapter ↗Claude Code TopicsWhy Claude Code Terminal Proxy Routes Differ from Browser Exits
Troubleshoot terminal environment variables, NO_PROXY rules, and TLS certificates in the actual process where Claude Code runs.
Read Chapter ↗Claude Code TopicsMaintaining Claude Code Domain Lists and Proxy Split Rules
Categorize core auth, API, MCP connectors, updates, and optional telemetry domains for Clash, Surge, and sing-box.
Read Chapter ↗Claude Code TopicsDiagnostic Scope Across Browsers, Local OS, WSL, and Remote SSH Servers
Avoid using a local browser check to draw conclusions about a remote SSH host, container, or WSL instance.
Read Chapter ↗Claude Code TopicsTroubleshooting Order for Claude Code Timeouts, 401, 403, and 429 Errors
Separate transport timeouts, authentication errors, permission blocks, and rate limits to avoid blind retries.
Read Chapter ↗Account & Usage SecuritySecurity Boundaries for Account Credentials, Email, and Browser Helpers
Protect your login credentials and API keys, and recognize sensitive data a diagnostic tool should never ask for.
Read Chapter ↗Account & Usage SecurityShared Accounts, Team Seats, and Application API Integration
Distinguish personal web logins, team organization seats, and customer-facing API integrations.
Read Chapter ↗Account & Usage SecurityDistinguishing Usage Quota Exhaustion, Rate Limits, and Account Bans
Interpret usage cap notices using in-product records rather than network reputation labels.
Read Chapter ↗Account & Usage SecuritySpotting "Unban Scams", Phishing Logins, and Fake Risk Reports
Verify official communication channels and never hand over session tokens or payment details to third-party "unban" services.
Read Chapter ↗Billing, Payments & RefundsDistinguishing Web, Apple App Store, and Google Play Subscription Channels
Identify your original billing platform first when managing subscriptions, receipts, or support requests.
Read Chapter ↗Billing, Payments & RefundsTroubleshooting Payment Failures, Missing Entitlements, and Account Restrictions
Verify payment records and official prompts step by step without changing multiple variables at once.
Read Chapter ↗Billing, Payments & RefundsCanceling Subscriptions and Stopping Auto-Renewal on Your Original Platform
Understand the difference between canceling auto-renewal, uninstalling an app, logging out, and requesting a refund.
Read Chapter ↗Billing, Payments & RefundsRequesting a Claude Refund: Required Evidence and Official Channels
Check refund eligibility and original billing platforms without relying on third-party approval guarantees.
Read Chapter ↗Restrictions & AppealsStep-by-Step Triage After Receiving a Claude Account Restriction Notice
Preserve the original notice, identify whether it affects a personal or organization account, and use the official appeal portal.
Read Chapter ↗Restrictions & AppealsAppeal Evidence Checklist: Timelines, Prompts, and Minimum Necessary Info
Prepare concise, verifiable timeline facts without exposing sensitive tokens or unverified speculations.
Read Chapter ↗Restrictions & AppealsClaude Appeal Letter Structure and Practical Template
A factual, editable appeal template focused on verifiable context rather than fabricated claims.
Read Chapter ↗Restrictions & AppealsRe-testing Your Environment and Organizing Records After Account Recovery
Confirm actual product availability first, then verify the specific network paths where issues previously occurred.
Read Chapter ↗Availability & AlternativesEvaluating Options When Your Location Is Outside Supported Regions
Separate physical location eligibility from network connectivity rather than treating a proxy IP as proof of eligibility.
Read Chapter ↗Availability & AlternativesChoosing Between Claude Web, Official Clients, Direct API, and Cloud Platforms
Select the right official access channel for personal chat, team collaboration, or application development.
Read Chapter ↗Availability & AlternativesEvaluating Claude Alternatives: Capability, Data Privacy, and Cost Checklist
Compare regional availability, data handling policies, tool capabilities, and migration effort using real workloads.
Read Chapter ↗Availability & AlternativesCross-Platform AI Account Management: Avoid One-Size-Fits-All Assumptions
Keep credentials, billing, network diagnostics, and appeal workflows separate across different AI providers.
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